Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Kitty Cave (the “Site”).

What Personal Information Do We Collect?

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – These are data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.
  • Log files – These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), phone number, and other relevant contact information. We refer to this data as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information collected to process any orders placed through the Site, including handling payment processing, arranging for shipping, and providing invoices and order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or marketing materials related to our products or services, in line with your preferences.

We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address) and to improve and optimize our Site. This includes generating analytics on how visitors browse and interact with the Site and evaluating the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • Shopify powers our online store. You can read more about how Shopify handles your Personal Information at www.shopify.com/legal/privacy.
  • Google Analytics helps us understand how our customers use the Site. You can learn more about how Google uses your Personal Information at www.google.com/intl/en/policies/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal requests for information, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not change our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form on our website.

Additionally, if you are a European resident, we process your information to fulfill contracts we may have with you (such as order fulfillment) or otherwise to pursue our legitimate business interests as listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request that we delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us via the contact form on our website.